payment & privacy policy

PAYMENT

 

Our products are priced in EUR. Please hold your mouse to the top menu and currency converter to see conversions from EUR to PLN, USD, JPY, GBP. Please, be adviced that the prices are provided for your refernece only. You will be charged in your currency.

We accept all payments via PayPal. You can pay directly with your Paypal account. You can also choose a direct payment gateway to complete your purchase and make payment with your credit card. In this case you do not need to have a PayPal account.

Your card information is not stored and is handled over SSL encryption. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Please contact us for more details if you'd rather prefer to make a payment via bank transfer (in PLN, Euro or USD).

Taxes/ Import fees/ Custom charges 
For orders for delivery within the EU there are no additional taxes or duties to pay. 
For orders from countries outside the EU you may have to pay import fees and tax on arrival. Since customs policies vary widely from country to country, please contact your local customs office for further information.

 

PRIVACY POLICY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Personal Information Security

All personal information you provide us with or that we obtain will be handled by cinnamon cocoon as responsible for the personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The personal information you provide will be used only to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information is only available to cinnamon cocoon and will not be shared with other third parties. You have always the right to inspect the information held about you and to request us to delete or correct them.

Payment Security

All transfers conducted through cinnamon cocoon are handled and transacted through third party dedicated gateways to guarantee your protection. Credit card information is encrypted using secure socket layer technology (SSL) and is not stored. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. We use cookies to help identify your browser so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. The information stored on your computer is only a unique number, without any connection to personal information.